Privacy Policy

For the sake of clarity surrounding GDPR  GDPR – You have the right to ask me to remove all data that we hold on you that may be personally identifiable as an individual. Our email service to you. I use MailChimp a professional secure and notable email marketing company that allows me to track interaction, manage unsubscribes and access our data for GDPR compliance. As a data controller I take your privacy seriously.I will never sell, rent or make available your data to anyone other than government officials as required by law. I use Google analytics, Facebook Pixels and other means of tracking customer interaction with our Website. If you do not want this data used, please block all cookies by following this guide. This privacy statement reviews how I collect and uses the personal information you provide on our Web site: penelopeprana.com. It also outlines the options available to you with regards to my use of your personal information and how you can access and update this information.

Personal Information

As is the standard policy of most Web sites, Penelope Prana automatically gathers information about your computer such as your IP address, browser type, referring/exit pages, and operating system. We use this information to:
  • Respond to customer service requests
  • Send you a newsletter
  • Respond to your questions and concerns
  • Improve our Web site and marketing efforts
  • Potentially conduct research and analysis
  • Potentially display content based on your interests

Choice/Opt-Out

You may choose to stop receiving communications from us including our newsletter or marketing emails by following the unsubscribe instructions in these emails or you can contact us at enquiry @ penelopeprana.com

Information Sharing

I do not sell your personal information to third parties.  I will share your personal information with third parties only in the ways that are described in this privacy statement. I may also disclose your personal information:
  • As required by law such as to comply with a subpoena or similar legal process.
  • When I believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • If Penelope Prana is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
  • To any other third party with your prior consent.
 

Cookies and Other Tracking Technologies

As is the standard policy of most Web sites we may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information. We use a third party to gather information about how you and others use the Penelope Prana website. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our site is used. Links to Other Web Sites PenelopePrana.com includes links to other web sites whose privacy practices may differ from this one. If you submit personal information to any of those sites, your information is governed by their privacy statements. It i s my suggestion that you carefully read the privacy statement of any web site you visit.

Security

When I collect personal information directly from you, I follow generally accepted industry standards to protect the personal information submitted, both during transmission and after we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, I cannot guarantee its absolute security. If you have any questions about security on this site, you can contact me at enquiry @ penelopeprana.com

Additional Policy Information

This Web site includes widgets, which are interactive mini-programs that run on this site to provide specific services from another company. Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it. This Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

Correcting and Updating Your Personal Information

To review and update your personal information to ensure it is accurate, contact us enquiry @ penelopeprana.com.

Notification of Privacy Statement Changes

I may update this privacy statement to reflect changes to our information practices. If I make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

You can contact me about this privacy statement by emailing us at enquiry @ penelopeprana.com Or mailing us at our registered address Penelope Prana P.O. Box 20731 Nimbin NSW 2480